"The new website for Zebra Pen properly aligns with our vision for our employees, partners, and consumers, which will be a critical pillar for growth in the future," stated Ken Newman, Director of Marketing.
The new site is intended to increase e-commerce functionality, enhance the user experience, brand communications, and completely overhaul the technical infrastructure.
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Unfortunately, we cannot accept returns after 30 days except in instances of a manufacturing defect.įor more on our Return Policy, including how to submit a return or request a refund, click here.Core Marketing Platform Will Be A Critical Pillar for Future GrowthĮDISON, N.J. , Ap/PRNewswire-PRWeb/ - Zebra Pen Corp., a global leader in the writing and creative instrument space, is proud to announce the launch of its newly designed website. Please note that the customer is responsible for all return shipping charges, except in the case of a damaged, defective, or incorrect order.
For this reason, we offer a 30-day return window on orders, with a few exceptions: If you have any additional questions regarding shipping and handling, please contact us at We will be happy to answer any of your questions.Īlthough we wholeheartedly believe in the quality of our products and strive to ensure that every customer is satisfied with their purchase, we understand that sometimes an item may not meet your expectations. Sales tax on the merchandise total is charged according to U.S. We are not responsible for customs/brokerage fees on international orders. Please check with your customs office or contact us at note: Due to the threat of fraudulent international orders, we reserve the right to cancel and refund your order if we deem it to be a potential risk. We apologize for any inconvenience that this may cause and encourage you to contact us with any questions. International shipments may be subjected to customs fees, which are not covered in our shipping costs. In certain countries, customs will seize packages that do not include this information. If you are shipping your order to an international address, please include a valid phone number during checkout. We offer UPS Worldwide Expedited shipping on all international orders. Rikumo is not responsible for any delays that may be caused by the carrier after the product has been picked up from our offices. We ask that you keep this in mind when choosing a shipping method. Box.Įstimated shipping times do not include the time it takes to process your order (approx. Please note: When shipping via UPS, make sure that the delivery address is not a P.O. USPS First Class Mail (for qualifying orders).We offer the following shipping methods at checkout: This information is noted on the listings for those particular products.
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Please note: Certain products are ineligible for free shipping due to their size or weight. Please select a faster shipping method (UPS 2nd Day Air or UPS Next Day Air) if your order is time-sensitive. By default, these orders will ship via USPS within 5-7 days. We offer free shipping on all domestic orders over $200 USD (excluding Alaska and Hawaii). The Rikumo team is excited to offer a free in-store pickup option for our fans in the Ardmore area. Estimated shipping times also do not include the time it takes to process your order. During checkout, note that projected delivery dates are approximations only. domestic orders are shipped via UPS or USPS. Please allow 1-3 business days for orders to be processed and shipped, with longer processing times expected around the holidays.Īll U.S. At Rikumo, we seek to handle every order with the utmost care and efficiency.
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